Join the Technium Team

Be the exception…

Technium is a rapidly growing cyber security company that has a strong reputation for providing quality service to our customers…We cannot do this without an amazing team! Our team is comprised of individuals who love what they do, which allows us to maintain a culture of achievement, excellent service, and strong relationships as extensions of our customers teams. The rule is to have a job; the exception is to love it. Are you ready to be the exception?

Open Positions

Job Description

The Senior Network Engineer will work as an escalation engineer in Technium’s Managed Services Operations Team supporting our customers’ secure networks. This position will require a proactive engineer who works well in a team environment but can also work independently to rapidly identify and resolve issues in our customers’ environments. In addition to excellent networking and security fundamentals, the candidate should also have experience in a variety of technologies such as switching, routing, and next-generation firewalls.

Duties & Responsibilities

  • Leads break/fix activities, escalating problems to senior management and/or vendors as appropriate.
  • Responds to escalated network issues for our customer’s systems; facilitates advanced diagnosis and troubleshooting when necessary.
  • Responsible for preparing and implementing changes to the customer’s network infrastructure.
  • Resolving advanced support issues and mentoring the junior network engineering staff.
  • Daily support and maintenance of supporting technologies to maintain the infrastructure’s security posture.
  • Responsible for meeting customer’s contractual objectives, ensuring performance and uptime SLAs are met.
  • Perform capacity planning and be proactive in assessing and making recommendations for improvement.
  • Configure switches, routers and next generation firewalls in complex IP networks: LAN, WAN, Wireless and VoIP
  • Maintain up-to-date documentation for assigned customer networks
  • Communicate effectively with clients, team members and management staff
  • This role will be part of our on-call rotation, including some night and weekend work as needed

Skills & Qualifications

  • 5-10+ years of network experience
  • Deep understanding of TCP/IP networking
  • High degree of proficiency in Cisco and Juniper switches and routers
  • Understanding of networking technologies and protocols including but not limited to: STP, BGP, OSPF, HSRP, VRRP, IPSec, DMVPN, SD-WAN
  • Experience with network troubleshooting tools such as Wireshark and tcpdump
  • Checkpoint/Palo Alto NGFW experience is required
  • Experience with WAN optimization technologies preferred
  • Juniper, Cisco, Meraki, Checkpoint, and Palo Alto certifications are preferred
  • Knowledge of the ITIL framework
  • Previous experience with monitoring and ticketing platforms
  • Previous experience working in a Manages Services environment preferred
  • This is a fully remote position covering the hours of 11am-7pm EST
  • Must have adequate workspace and reliable internet connectivity
  • Outstanding written and verbal communication skills
  • Customer Service mindset
  • Proactive problem solver
  • Excellent team player with strong collaboration skills
  • Efficient documentation skills
  • Desire to be challenged and keen to learn new technologies

Job Description

Technium is currently seeking highly motivated, technically savvy individuals to join our 24×7 Network and Security Operations Center. This position is fully remote.

  • Work on the front lines, identifying, and troubleshooting network and cyber security incidents for our growing customer base 
  • Contribute to a great team environment, working alongside your peers
  • Great opportunity for advancement within our growing organization
  • Work from anywhere
  • Excellent compensation and benefit package 

Duties & Responsibilities

  • Follow all NSOC policies, processes, and procedures 
  • Communicate professionally and effectively with customers and team members 
  • Monitor the Alert Console and identify potential customer impacting issues 
  • Effectively utilize the Technium Tools to gather information on the issue 
  • Document the issue by creating and accurately completing an Incident Ticket
  • Review the applicable Knowledge articles for rapid resolution steps if applicable
  • Escalate complex network and security incidents to senior engineers as needed
  • Attend regular internal and external training sessions
  • Work towards development goals in line with your individual development plan

Skills & Qualifications

  • Technical skills required: Switching, Routing, Next-Generation Firewalls including Cisco, Checkpoint, and Palo Alto 
  • Ability to work independently to resolve incidents 
  • Strong analytical, problem solving, and conceptual skills
  • Ability to monitor, tune and troubleshoot systems 
  • Strong customer focus. Must work well with customers of varying levels of technical expertise in high-pressure situations and complex environments 
  • Ability to adapt to changing business processes, technologies and environments 
  • Excellent organizational skills 
  • Strong desire and ability to quickly learn, become competent in and apply new skills
  • Excellent interpersonal and teamwork skills 
  • Must be proactive and able to work with minimal supervision 
  • Ability to work on cross-functional teams 
  • Ability to work in pressure situations 
  • Occasional travel for training and/or conferences

Job Description

The Professional Services Network Security Architect participates in network security design, configuration, and testing activities for Technium’s customer-facing professional services projects, as well as playing an active role in the customer acquisition process. The individual in this role exhibits a strong passion for building and improving secure networks, with a focus on project delivery. Additional responsibilities include helping to define Technium security-related best practices and service offerings, and mentoring Professional Services network security engineers.  Excellent written and verbal communication skills are a must, as significant customer interaction is required.

Duties & Responsibilities

  • Design, configure, and test network security solutions per scope of customer projects
  • Lead or participate in security discovery and design workshops
  • Lead network security assessment projects, provide oversight for Engineering team in the development and presentation of findings and recommendations
  • Communicate progress and status of deliverables to customer and Technium project teams
  • Support the pre-sales process for prospective and existing customers in the security domain
  • Define and manage security-related best practices, and assist in developing new service offerings
  • Maintain technical acumen and apply as necessary
  • Other duties as assigned

Skills & Qualifications

  • 8+ years experience in the information security space
  • Experience as a technical lead in client-facing engagements
  • Experience designing strategies and implementing security controls for enterprise organizations
  • Experience with security technologies including NGFW (including Palo Alto), DLP, NAC, IDS/IPS, and idAM
  • Experience with cloud ecosystem security (AWS & Azure)
  • Professional accreditations (CISSP, CISM, CCSE, ACE, PCNSE, CCIE Sec)
  • Working knowledge of relevant security regulations such a SOC, PCI-DSS, and HIPAA
  • Knowledge and understanding of networking fundamentals
  • Strong oral, written, and presentation abilities
  • Strong business acumen and ability to communicate with C-level executives
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • BA or BS degree or equivalent in CS, Math, or Engineering

Job Description

The Professional Services (PS) Network/Security Engineer participates in network and security design, configuration, and testing activities for Technium’s customer-facing professional services projects. The individual in this role exhibits a strong passion for building and improving secure networks, with a focus on project delivery. This role requires the engineer to think critically through problems and be a self-starter when completing assigned project and support escalation work. Excellent written and verbal communication skills are a must, as significant customer interaction is required.

Duties & Responsibilities

  • Design, configure, and test network and security solutions per scope of customer projects
  • Perform troubleshooting and support activities as part of project delivery
  • Lead or participate in network security discovery and design workshops
  • Support physical installation of network and security devices, either in person or remotely
  • Participate in network and security assessments
  • Communicate progress and status of deliverables to customer and Technium project teams
  • Maintain technical acumen and apply as necessary
  • Other duties as assigned

Skills & Qualifications

  • 3+ years of network/security implementation and/or management experience required
  • Strong understanding of network routing and switching protocols required
  • Demonstrated experience with WAN and backbone network protocols (BGP, OSPF, MPLS, etc.) required
  • Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) required
  • Experience with cloud (AWS, Azure, GC) network and/or security desirable
  • Certificates within network/security domain (CCNA, CCNP, PCSNE, PCCSE, etc.) desirable
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • Resourceful, with the ability to work independently
  • Strong time management skills and attention to detail
  • Ability to multi-task activities with shifting priorities
  • Bachelor’s degree in Computer Science or Information Systems preferred

Job Description

Must be able to commute to Southborough, MA HQ throughout the week if/as required.

The Project Manager ensures that Technium customer-facing and internal projects are completed successfully, applying their experience in managing project teams comprising senior business and technical management, partners, customer project team members, and Technium engineering resources.  The individual in the role demonstrates a desire to own projects through the duration of the project lifecycle, and deliver positive outcomes for customers, partners, and internal Technium staff.  Excellent written and verbal communication skills are a must, as significant customer interaction is required.

Measurements of success include overall customer experience, project delivery quality and timeliness, and budget compliance.  The Project Manager will also help shape the Technium Project Management Office (PMO) by contributing ideas and implementing improvements to the PMO tools, processes, and documentation.

Duties & Responsibilities

  • Manage multiple concurrent customer-facing Professional Services projects
  • Manage new customer onboarding projects as required
  • Manage internal development and improvement projects as required
  • Manage project tasks, deliverables, risks, and issues to help ensure timely, cost effective, and high-quality delivery of projects
  • Manage the change control process for scoped projects
  • Produce and manage plans that reflect business and technology ability to meet stated goals and milestones
  • Assist in resource planning for technical resources
  • Assist in implementing improvements to Technium’s project delivery capabilities
  • Maintain technical acumen and apply as necessary in the delivery of projects
  • Celebrate project success and rewards excellent team performance

Skills & Qualifications

  • 3-5 years customer-facing project management experience required
  • Networking-related project management experience preferred
  • PMP or comparable project management certification preferred
  • Exceptional communication and documentation skills
  • Experience managing projects using multiple development methodologies and frameworks (i.e., Waterfall, Agile, etc.) preferred
  • Demonstrated ability to take ownership of projects and help drive them to successful completion
  • Excellent multi-tasking abilities
  • Strong customer focus: dedicated to meeting the expectations and requirements of external and internal customers, and establishing and maintaining effective working relationships
  • Strong learning, reasoning, negotiating and problem-solving ability
  • Experience with business software including Microsoft office suite, PSA platforms, and CRM
  • Ability to display endurance and capacity for a fast-paced work environment
  • Bachelor’s degree preferred

Ready to apply? Send your cover letter and resume to jobs@techniumnetworking.com. Please use the position title as your subject line. 

"Finding a place with a good work-life balance was always important to me, and I've found that balance here with Technium. From a technical standpoint, I work with some of the most talented, customer focused people in the networking and security field. This is a huge benefit. Internal sharing of soft and hard skills is a big focal point here at Technium. This feeds the growth of junior engineers and puts them on track for senior engineering roles."

Jim Looney, Senior Operations Engineer, Technium Team Member Since 2011