Join the Technium Team

Network & Security Operations Center (NSOC) Engineer

JOB SUMMARY

  • Work on the front lines, troubleshooting network and cyber security incidents for our growing customer base
  • Contribute to a great team environment, working alongside your peers
  • Great opportunity for advancement within our growing organization
  • Excellent compensation and benefit package

ESSENTIAL FUNCTIONS

  • Follow all NSOC policies, processes and procedures
  • Communicate professionally and effectively with customers
  • Escalate complex network and security incidents to senior engineers as needed
  • Attend regular internal and external training sessions
  • Work towards development goals in line with your individual development plan

QUALIFICATIONS

  • Computer Science or equivalent degree
  • Technical skills such as switching, routing, and next generation firewalls (experience with our current products a plus)
  • Ability to work independently to resolve incidents
  • Strong analytical, problem solving, and conceptual skills
  • Ability to monitor, tune and troubleshoot systems
  • Strong customer focus – Must work well with customers of varying levels of technical expertise in high pressure situations and complex environments
  • Ability to adapt to changing business processes, technologies and environments
  • Excellent organizational skills
  • Strong desire and ability to quickly learn, become competent in, and apply new skills
  • Excellent interpersonal and teamwork skills
  • Must be proactive and able to work with minimal supervision
  • Ability to work on cross-functional teams
  • Ability to work in pressure situations
  • Occasional travel for training and/or conferences

How to Apply

Send your resume to John Emmett, NSOC Manager

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